OUR SOLUTIONS

Operational Support and Outsourced Help

Managing a dental practice can be complex and resourceintensive. Dentistry360 offers outsourced support solutions that minimise operational expenses without negatively impacting clinical services or brand reputation. Our services in this area include call handling, lead management, patient outreach, and systems integration. By outsourcing support to experienced specialists, your team can focus on the core clinical operations.

Operational Support and Outsourced Help

Optimise Your Operational Expenditure

We streamline communication processes to reduce overhead costs without compromising quality. By outsourcing, practices gain access to experienced operators without the hefty training or set-up costs.

Cost-effective solutions designed based on clinic size and needs

Reduce administrative staff training costs

Scalable support that grows with your clinic

Improved efficiency through centralised communication

Operational Support and Outsourced Help

End-to-end Call Handling

Our expert team can manage all inbound and outbound communication, so patients are never left waiting. Some processes can be automated to further minimise waiting times and costs.

Inbound call management for enquiries, bookings, and follow-ups

Outbound calls for reminders, treatment discussions, and retention

All-week support, including the weekends and holidays

Contingency cover for staff absences

Operational Support and Outsourced Help

Lead Management Across Multiple Platforms

Our specialists can manage leads across multiple digital channels, nurturing high-quality leads and converting enquiries into booked patients.

Lead nurturing with personalised responses by phone or social media messages

Strategic communication for paid media lead conversion

Email campaigns for consistent follow-ups

Track performance and bookings with advanced technology

Operational Support and Outsourced Help

Seamless Systems Integration

Our outsourced support integrates smoothly with the most commonly used dental CRMs, ensuring continuity and compliance. We can quickly integrate with existing in-house systems as well.

Compatibility with popular software like Dentally and Dengro

Secure call handling to comply with local and international regulations

Hassle-free appointment management and follow-ups

Improving communication efficiency based on data from CRMs

Operational Support and Outsourced Help

Maintaining Standards, Quality and Credibility

We uphold the highest standards for regulatory compliance, ensuring patient trust and safeguarding practice credibility.

Legal compliance and confidentiality assurance

Alignment with Care Quality Commission (CQC) standards

Guidance for accurate record keeping

Initial assessment of current communication workflows

Continuous monitoring and refinement for optimal performance

Operational Support and Outsourced Help

Why Outsource with Dentistry360?

We produce clear, highly compliant, and persuasive content to build your brand’s reputation, deliver quality information to new and existing patients, and establish your dentists as thought leaders in the industry. We can provide content for your websites, as well as promotional content for third-party websites, to improve traffic, SEO, and brand awareness.

Experienced and well-trained communication specialists

Specialists already familiar with the dental industry and compliance requirements

Cost-effective and scalable solutions

Proven track record of patient satisfaction

Round-the-clock service you can count on

Data-based performance enhancement